Do children need a ticket for the event?
Under 14’s will have free entry into the event, so no need to purchase a ticket on the website.
Will I receive my spectator ticket/coach pass ticket in the post?
No. You will receive an email from Muscleware which will include your QR code which you'll need to obtain entry into the venue.
What time will the event finish? We’re unable to provide a time the event will end. This all depends on how the event runs on the day.
Will I be able to stay with the person competing?
You will be able to stay with the athlete competing if you purchase a coach pass.
What does the coach pass entitle me to?
The coach pass will be your entry into the event with access to the athlete holding area along with being able to spectate the show too.
How long does it take to receive my ticket/coach pass confirmation?
Once we have cross referenced the payments, you will then receive your confirmation by email. If you haven't received you email 48 hours after making your payment, please contact us.
Can I have a refund if i’m unable to attend? Unfortunately, all tickets are non-refundable or re-sellable.
What should I do if I delete my confirmation email? We’ll be able to find your ticket details on the day by searching your name and email address. Please bring proof of identity.
Someone else purchased my ticket. What do I do if I cant get the email confirmation? Every ticket is registered to an individual. As long as you have proof of identity, the name of the person who purchased the ticket along with their email address, we’ll be able to accept this as your ticket.
I haven’t received my email confirmation, what do I do? Firstly, please check all junk and spam folders. If you still haven’t received your email confirmation, please lets us know using the form below.
Will I be able to purchase tickets at the door? Yes you will. There will be a ticket price increase on the door.
We aim to reply within 48 hours of receiving your email.